How to Get The Best Rooms at Disney World + Free Room Request Fax Printable!

on April 4, 2017

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Tips & tricks for getting the best resort hotel rooms at Disney World, including how to make effective room requests and how to research and choose the right room for your travel party

After MANY trips to Disney World over the years, I think I’ve finally mastered the art of getting the best rooms at Disney resort hotels!

Getting awesome rooms at Disney World does take a little research and know-how, so in this post, I’ll share my secrets of getting the best possible rooms at Disney World resorts.

I’ll make clear the distinction between room categories and requests, show you how to prioritize your requests, and how to make the most effective room requests.

If you just want to learn about making room requests, you can skip to that info by clicking here.

Booking Categories Vs. Room Requests

Tips & tricks for getting the best resort hotel rooms at Disney World, including how to make effective room requests and how to research and choose the right room for your travel party

Disney’s Caribbean Beach Resort

There are basically two approaches to getting the room you want at Disney World resorts: booking a guaranteed room category or putting in a room request before your visit.

Room categories refer to rooms with specific views or locations, such as those close to the amenities (often called “preferred rooms”) or with guaranteed views (such as a “pool view” room).

Tips & tricks for getting the best resort hotel rooms at Disney World, including how to make effective room requests and how to research and choose the right room for your travel party

Pool View rooms are one common room category at Disney resorts

Rooms with more desirable locations or views will cost more than “standard” rooms at Disney resorts.

But when you book a preferred room, you are guaranteed to have a room relatively close to the amenities at your resort.

In addition to booking a specific room location or view, you can also make room requests prior to your visit.

You can request ground floor rooms, rooms with specific views, or rooms that are close to transportation, for example.

It is important to note that room requests are just that – requests – and Disney can NOT guarantee that they will be able to meet your request. I’ll show you how to make room requests in the next section.

However, if it is critical that you have a certain location or view during your vacation, I suggest looking into a way to book that guaranteed room type and not relying on a room request.

Tips & tricks for getting the best resort hotel rooms at Disney World, including how to make effective room requests and how to research and choose the right room for your travel party

A detailed map that shows the location of a specific room type

Sometimes I decide that it makes sense to spend a little more on a preferred room location or view.

Other times I decide to book a standard room and make a room request before check-in to hopefully get a room located where I want it.

Consulting a map of the resort that shows the location of the different room types will help you make this decision.

I haven’t found one site that catalogs all of the available resort maps, so I suggest just searching the web for a map that shows the locations of the room types at your resort.

It is worthwhile to consult a map because certain room categories may not be in the ideal location for your travel party.

As an example, the pirate-themed rooms at Disney’s Caribbean Beach appeal to lots of folks with pirate-crazed little ones. A map of room locations shows that these rooms are the farthest away from the amenities at the resort.

Spending 10-15 minutes walking just to get coffee in the morning might not appeal to everyone, so it is a great idea to check a map that shows a resort’s room locations while planning your trip.

If all of these choices makes your head swim, I strongly suggest getting a free quote from the Disney travel agents at Destinations in Florida. They can help you pick the right resort and room category for your family (at no cost to you!) and help you with all other aspects of planning your trip.

Prioritize Your Room Requests

Tips & tricks for getting the best resort hotel rooms at Disney World, including how to make effective room requests and how to research and choose the right room for your travel party

Proximity to the pool is one common room request

Whether you have booked a preferred room or standard room, I always suggest making a room request before your trip. Even within the preferred room category, some locations will be better suited to your needs.

The next step is deciding what is the most important to you in terms of room requests. This is important because the fewer requests you make the more likely they are to be met!

I suggest narrowing it down to the TWO most important requests for your travel party.

At resorts with ground floor rooms, I always request to be on the ground floor.

Since we use a stroller for our little one, it is so much easier to not have to wrestle it up and down an elevator every time we return to our room.

Tips & tricks for getting the best resort hotel rooms at Disney World, including how to make effective room requests and how to research and choose the right room for your travel party

Our preferred room at Disney’s Caribbean Beach Resort

My other requests depend on the resort and the vacation. I often request to close to transportation if we plan on going to the parks a lot.

When my sister and I stayed at Caribbean Beach last spring on a resort-only trip with our families, we requested to be as close to the pool as possible since we were going to spend most of our time there.

Other common requests are proximity to other members of your travel party, connecting rooms, to be in a certain section of a resort, or to have a certain room view that cannot be booked as a separate room category.

It may be hard, but narrowing down your room requests to your top two priorities will greatly increase the odds of getting your requests fulfilled.

When and How to Make Your Room Requests

Awesome view from our Standard View room thanks to an effective room request!

There isn’t a consensus out there on the best way to place room requests at Disney resorts, so I will just share my strategy and my results.

First, the results: I have ALWAYS had all of my requests met on every trip I’ve made to Disney. I’ve heard lots of folks complain that they didn’t get their room requests met, so I guess I’m doing something right!

There are basically three ways to add room requests to your reservation:

  • During the online check-in process
  • By calling Disney and asking for the requests to be added to your reservation
  • By faxing a room request directly to your resort’s room assigner (with a free online fax service because you likely don’t have a fax machine!)

When I complete the online check-in process (which is the same whether you booked your room with DVC points, directly with Disney, through a third-party site like Orbitz, or with a travel agent), I always add my top priority room requests if they are available.

Tips & tricks for getting the best resort hotel rooms at Disney World, including how to make effective room requests and how to research and choose the right room for your travel party

Always consult a resort map when planning room requests

As an example, for our last stay in a Standard View Studio at Animal Kingdom Lodge, my top priorities were to be close to the lobby and have a partial view of a savanna.

Though rooms with full savanna views are a separate booking category, you can actually see animals from many standard view rooms at both Jambo House and Kidani Village.

During online check-in, there was not an option to request a partial savanna view but “close to lobby” was an option, so I just chose that.

I personally have had great success with “faxing” my requests to the room assigner at my resort.

I upload my fax in a word document to the website FaxZero.com which then sends it off to my Disney resort. I aim to fax my room request 5-7 days before my check-in date.

You can find the fax numbers for all of the Disney resorts on this handy page at AllEars.net. 

Note that some resorts are no longer accepting fax requests, so if your resort is one of them, call Disney and ask them to add your request to your reservation instead.

Tips & tricks for getting the best resort hotel rooms at Disney World, including how to make effective room requests and how to research and choose the right room for your travel party

A sample room request fax

As you can see from my example above, I try to be as brief and cordial as possible. I also mention where I’m from and the fact that I am a repeat visitor because I figure it never hurts to make a personal connection.

You can download my fax template in a Microsoft Word document here!

I also try to be more general than specific in my requests. I don’t ask to be in a certain room or section of the resort – instead, I ask to be as close as possible to whatever is most important.

For our stay in a standard room at Caribbean Beach, I considered requesting one of the villages that are closest to the pool. Instead, I decided to just request being as close to the pool as possible.

We ended up being placed in one of the preferred rooms, which are closest to the pool and normally cost an extra $40 per night.

I was glad I made my request as general as possible because I think it contributed to our free magical upgrade!

Tips & tricks for getting the best resort hotel rooms at Disney World, including how to make effective room requests and how to research and choose the right room for your travel party

We stayed a stone’s throw from the main building at Port Orleans French Quarter thanks to an effective room request

This past November I actually received a phone call from the room assigner at Pop Century a few days after I faxed my request.

She called to check if the room she assigned would work for us, and it was perfect. In my experience, you can trust that an actual person will see and address your room requests when you send them via fax.

Many others will suggest calling Disney to add your room requests to your reservation.

However, Disney has recently made it difficult (if not impossible) to call the front desk of any of its resorts.

You will be re-directed to a general Walt Disney World Resort reservation line if you try to call a resort directly, and a cast member will add room requests to your reservation in the computer system.

I am sticking with faxing my requests since I have had so much success with this approach in the past and I’m not able to talk to some directly at the resort when I call.

Tips & tricks for getting the best resort hotel rooms at Disney World, including how to make effective room requests and how to research and choose the right room for your travel party

Enjoying our perfect room location at Kidani Village

I’ve been lucky to always get my rooms requests met, including getting connecting rooms, special views, and proximity to amenities and transportation.

I believe this is mostly due to the fact that I do some background research, limit my requests, and submit my requests in the most effective way possible.

Good luck applying these tips and tricks and I hope you receive the best possible room on your next trip to Walt Disney World!

Any questions? Leave a comment below or join the discussion on my free private Facebook group!

Get the BEST rooms at Walt Disney World with room requests, guaranteed categories, and more tips and tricks. #disneyworld #familytravel

Want to learn how to do Disney on a budget? Check out my Disney-only site, The Budget Mouse here!

55 Comments

  • Bria

    Thank you so much for your sample room request form, I used it for my trip to AKL and it worked! I was so happy all of my requests were made.

    December 16, 2018 at 2:03 pm Reply
    • Leah

      Yaaaay I am so happy to hear it, Bria! The fax seems to work well at AKL especially.

      December 17, 2018 at 8:32 am Reply
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    November 9, 2018 at 10:22 am Reply
  • Linda

    Thanks for this information. I am unable to find Art of Animation fax number. We are staying in a cars suite there in July and this Gma needs to be close to transportation if possible. I’d like to send a fax request to them. Thanks

    November 7, 2018 at 12:25 pm Reply
    • Leah

      Yes, you’ll want to request to be close to the busses in the Cars rooms. The fax number for AoA is (407) 938-7070.

      November 7, 2018 at 12:40 pm Reply
  • Amanda

    We are staying at Caribbean Beach in January. I’m recovering from a surgery on both my feet (yikes!) last week so a room close to transportation and main food area would be best. I called but got little response from the lady on the phone (surprisingly for Disney!). Anyway – do you recommend a specific building, angle for getting the best room, etc.? Also, do you have the fax number to Caribbean Beach? Thanks!

    October 30, 2018 at 12:51 pm Reply
    • Leah

      Hi Amanda! I would suggest requesting just what you mentioned – close to the food court and transportation. I’ve had more luck with general requests than specific buildings. The fax number for CB is 407-934-2736. Have a great trip!

      November 1, 2018 at 10:04 am Reply
  • Natalie

    Hi! Great information! My family (3 rooms) will be staying at the Grand Floridian this December! We have lagoon view rooms and our two requests would be to have joining/neighboring rooms and the best views (park view if possible in that category, but at least firework views). Do you think I could just request a park view or how should I request it? Also, can I still fax the GF?

    October 14, 2018 at 8:52 pm Reply
    • Leah

      Wow, that sounds like an incredible trip, Natalie! Theme park view is a separate booking category, but I would bet there are some lagoon view rooms that would have a partial view of fireworks. So I think you should request a partial view of Magic Kingdom if possible on your room request and adjoining rooms. And yes, you can still fax the Grand and I suggest you do – the fax number is 407-824-3186. Have fun!

      October 15, 2018 at 1:10 pm Reply
  • Carol Oddy

    My son and I went to Disney in LA and stayed over a mile away from the Resort in a Trailer Park which meant walking from there to Disney & then back at end of the day !! We lwhere both really tired from walk before we even started the day at Disney. My son was eleven at the time over twenty years ago. Sure wish all these savings were available when we went !!

    October 8, 2018 at 5:52 pm Reply
    • Leah

      Wow times have changed, haven’t they Carol! When I first went to Disney World there were three on-property resorts to choose from – now there are more than 25!!!

      October 9, 2018 at 6:04 am Reply
  • Carol Oddy

    My son & I went to Disney land over twenty years ago , stayed at a trailer park 1 & a half miles from Disney. Before starting our day we had to walk to Disney Land which left us both tired before we even started in the park.

    October 1, 2018 at 3:18 pm Reply
  • Lory

    Hi Leah, Staying in Jambo house for 2 nights, November 7-9th. Should I make a request while doing the online check in or wait and send the fax or both? Senior residents meeting our kids who are staying during NJ teachers week. Thank you for all of this information. It really gets overwhelming!

    September 10, 2018 at 1:49 pm Reply
    • Leah

      If the requests you want to make are available as options in online check-in than just that is fine! Often I want to request something that’s not listed so I opt for the fax.

      September 12, 2018 at 6:54 am Reply
  • Beth

    We are staying at Beach Club Resort the last week in November. 1st trip for us all ( granddaughters and grand parents). Do you think the pool will be to cold for our TEENAGE grandaughters? Suggestions on best waterview rooms? Thanks

    September 2, 2018 at 6:20 am Reply
    • Leah

      Wow that sounds like a great trip, Beth! I am assuming you’ve booked rooms the “Lagoon or Pool View” category… if you want to be sure it is a pool view be sure to request that. If not you may get a room overlooking Florida swamp, LOL. You could definitely get pool weather the last week in November, or it could be a little cool – the weather is variable that time of year. The Disney pools are all heated year-round (I’d estimate the water temp is in the low 80’s) but it might be chilly when they get out! Here is my review of the pools, dining, etc. at the Beach Club: https://www.thefrugalsouth.com/a-frugal-gal-splurges-a-review-of-disneys-beach-club-villas-part-one/

      September 2, 2018 at 8:24 am Reply
  • Debbie Lipscomb

    Thanks for the great info, Leah. We are staying in The Lion King section in a family suite at Art of Animation in November. Would you recommend any particular wing or floor for easy accessibility to the bus and to Animation Hall? I’d prefer NOT to overlook the parking lot…
    P.S. We lived in Charlotte for 22 years and LOVE North Carolina!

    August 27, 2018 at 12:55 pm Reply
    • Leah

      Hi from NC, Debbie! You will love the Lion King section at Art of Animation! Most rooms in that section do not have parking lot views and they are very close to the buses. You can see their location in the map in this post: https://www.thefrugalsouth.com/disneys-newest-value-resort-review-art-animation-resort/ I personally like ground floor to save time in the elevators. You could also request a lake view and/or to be close to transportation. Hope that helps!

      August 29, 2018 at 9:18 pm Reply
  • Jennifer of San Antonio

    Thanks for the post. It’s our first time going to Disney— we’re staying at Art of Animation for New Years. Children age 8&4. what type of room is best in your option? We heard we can view Epcot fireworks. What would you suggest?

    August 19, 2018 at 4:12 pm Reply
  • Falon

    We are a three-room group staying at Coronado Spring during free dining week this November. I got an email saying the playground and arcade would be closed for construction during our stay. What do you think are the chances of getting switched to another moderate hotel during free dining week? I sent two emails to customer service about it and never got a reply at all.

    July 23, 2018 at 10:05 pm Reply
    • Leah

      Hi Falon! Your best bet might be to give Disney a call at 407-W-DISNEY. There is also major construction going on at Caribbean Beach (more so than Coronado Springs) so you likely would want to be moved to one of the Port Orleans resorts and it is possible they will be totally booked during your dates. But it is worth a try!

      July 24, 2018 at 6:53 am Reply
  • shannon

    hi Leah, we are three adults staying at Port Orleans at christmas we have a garden view do you think its better to request to be closer to transportation or closer to the lobby? also how do you go about faxing where do you fax it too ? 🙂

    July 21, 2018 at 9:19 am Reply
    • Leah

      Hi Shannon! I just returned from a stay in a garden view room at Port Orleans Riverside! Are you staying at Riverside or French Quarter? If Riverside, you might want to consider asking for either a Mansion room or Alligator Bayou room, whichever you prefer. Asking to be close to the main building would get your closer to the main pool and food court, while transportation would get you closer to the buses and likely in an Alligator Bayou room. Either request would be fine at French Quarter since it is smaller. Scroll down the post to see directions for faxing online with Fax Zero. Hope that helps!

      July 21, 2018 at 9:40 am Reply
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  • Bob

    Any suggestions for the over 65 folks. Would like a resort with minimal walking . Close proximity to transportation, lobby. Would the Contemporary resort be a good choice ?

    Thanks.

    June 10, 2018 at 4:37 pm Reply
    • Leah

      Hi Bob! Yes, a room in the Main Tower at the Contemporary would require very little walking to all the amenities and transportation. Garden Wing rooms there not so much – they can be pretty far from the lobby! Port Orleans French Quarter is the smallest resort and pretty compact so that might be a good bet. And you can get “preferred” rooms at most resorts that are guaranteed to be close to the lobby.

      June 10, 2018 at 4:56 pm Reply
  • Amy

    Hi,
    Thanks for all the great information.
    We’re in the midst of planning a November trip and will be staying at the Swan. Any thoughts on what rooms would be a good request (I’m thinking close to transportation)? Also do you know if I can fax it should I call?
    It’s not exactly a “Disney” hotel so I’m wondering if the rules are a little different

    May 30, 2018 at 2:22 pm Reply
  • Aubrey

    This is great info! I’m a fellow North Carolinian and I believe your recommendation adds a bit of southern charm they may not often see at Disney 😉 We are staying at Pop Century (standard pool view) and Animal Kingdom (savanna view). I saw your suggestions about pop (renovated room and/or close to transportation); any additional recos for these two resorts? we will be traveling with a stroller but would prefer not to have the extra foot traffic of a first floor room if it’s going to add a lot of noise. My kid will be 4 and 6 at the time, and we’ll be doing parks on the days we are staying at Pop. Thanks in advance for your recommendations!

    May 29, 2018 at 11:32 pm Reply
    • Leah

      You are staying at my two favorite resorts, Aubrey! Great taste – must be a southern thing. 😉 Most rooms are renovated now at Pop Century but I’d still ask for that. You’ll either be in the 1950’s section by the bowling ball pool or the 90’s by the computer pool. I strongly prefer the 50’s because it’s closer to the main building and I like the theming better so that might be a request instead of close to transportation. I’ve never had a problem with noise past my room due to being on the ground floor, but I’ve also never had a pool view room and that might affect things. So that is your call! As for AKL (which is the best resort ever, btw), some of the savannah view rooms are pretty far away from the lobby and pool. So that might be a request. Also, some people prefer the main “Arusha” savannah because it is bigger and offers a more sweeping view, but you’ll see tons of animals from all of the savannahs. Hope you have a great trip! p.s. I checked out your site and am emailing you about your shirts!

      May 30, 2018 at 6:08 am Reply
  • DebraE

    I will be traveling to Disney early May. My situation is a handicapped(wheelchair restrained) daughter. I have made several requests on my preferred room reservation: ground floor, near transportation, near the lobby. Do you think I should still fax a room request?

    April 11, 2018 at 10:59 am Reply
    • Leah

      Hi Debra! I don’t think it is necessary if you’ve already added those requests to your reservation. Hope you have a great trip!

      April 12, 2018 at 6:28 am Reply
  • Sarah

    Hi Leah thanks for your reply but we are staying at the riverside resort not the french quarters. Sorry I wasn’t clear! 😊

    April 9, 2018 at 3:36 pm Reply
    • Leah

      I just assumed French Quarter, not sure why LOL… The four buildings with preferred rooms at Riverside are all in the Alligator Bayou section. Some look out on the gardens or stream and some look out onto the parking lot, so a garden/stream view could be one of your requests. The other could be the floor you prefer or a request to be close to the pool or transportation, depending on what’s more important. Hope that helps!

      April 9, 2018 at 4:00 pm Reply
  • Sarah

    Great advice. Thanks
    We have paid extra for preferred room at nee orleans in August , any tips? Thanks

    April 8, 2018 at 5:50 pm Reply
    • Leah

      Port Orleans French Quarter is one of my favorites, Sarah! It is the smallest resort on Disney property so you are guaranteed to be close to everything. The only request you might want is to be on the ground level (if you have strollers or scooters and don’t mind a little extra traffic past your room)) or maybe 2nd or third floor if you’d rather not have the foot traffic past your room. Have a great trip!

      April 9, 2018 at 8:57 am Reply
  • M & C Mom

    THANK YOU for this fabulous post! I took your suggestion and made a two very general room requests. We were upgraded to a premium room with a view of Magic Kingdom. What a extra special surprise! Thanks again!

    March 3, 2018 at 10:14 pm Reply
    • Leah

      Wow, that is fantastic! So glad the requests worked out for you. Thanks for the update!

      March 4, 2018 at 6:44 am Reply
  • Steph

    I will be staying at Caribbean Beach in a preferred room, is there any need to do a room request?

    February 18, 2018 at 1:20 pm Reply
    • Leah

      Hi Steph! If you want to be on the ground floor definitely add that as a request. There are two floors at Caribbean Beach and NO elevators which can be problematic with strollers! Also, some buildings are closer to the pool than others, so you might consider that as a request. Have a great trip!

      February 19, 2018 at 8:12 am Reply
  • Heather

    Hi! I am about 30 days out from my Disney trip. I was planning on sending a room request fax. After one of your last comments about them saying not to fax in requests, would you still fax in a request if you were going on a trip? Just curious if I should do it or not. Thanks!

    February 5, 2018 at 7:47 pm Reply
    • Leah

      Hi Heather! It seems a few resorts are no longer taking requests by fax. Beach Club, Boardwalk, Wilderness Lodge, Saratoga Springs, and Old Key West are currently NOT taking room request faxes. If you are staying at one of these resorts, you should call instead. Otherwise, I still think faxing a request is the better option!

      February 5, 2018 at 7:51 pm Reply
  • Andrea

    Sorry if you already answered this but how close to your reservation should I make the request?

    January 31, 2018 at 2:54 pm Reply
    • Leah

      Hi Andrea! I send mine 5-7 days before. Have a great trip!

      February 1, 2018 at 5:45 am Reply
  • Courtney Sullivan

    I was wondering if we should still fax a room request when the All Ears Fax list says not to fax room requests. I’ve rented DVC points and I’m wondering how best to put in a request. Thanks so much!!

    January 14, 2018 at 11:31 am Reply
    • Leah

      Good question, Courtney! I’d suggest calling to have your request added to your reservation if AllEars says the resort doesn’t accept faxes. Even if you rented DVC points I believe you can still add a request to the reservation without being an owner. 407-939-1936.

      January 14, 2018 at 3:12 pm Reply
  • Jendough

    Hi there! Great tips! I was wondering how you would suggest requesting a room at Pop that is a remodeled room with the least amount of walking to the bus area. This is our first time staying at this resort and we are worried about the length of walking for our son who is Autistic. We typically stay at Wilderness Lodge but couldn’t fit it into the budget this time. Thanks for the help!

    November 7, 2017 at 5:34 am Reply
    • Leah

      I’d definitely suggest adding these two requests to your reservation via a call or fax: Renovated room and close to transportation. List whichever is more important to you first. Good luck and I hope you have a great stay at Pop Century, it is one of my favorite resorts!

      November 7, 2017 at 6:00 am Reply
  • Atkinson

    Have you had much success at the beach club resort? We would like a full balcony??

    October 7, 2017 at 3:04 am Reply
    • Leah

      I’ve only stayed at the Beach Club Villas… if having a full balcony is the most important thing to you I would make that your only request. Or you could stay at the Yacht Club or in the Beach Club Villas (which all have full balconies) but I realize that may not be possible!

      October 7, 2017 at 8:08 am Reply
  • Claire N

    Hi! Thanks so much for the info! My family and I will be staying in the FW Cabins this December. We would love to get two next to each other and close to the pool. Do the cabins work the same as the room requests for other resorts? Thanks!

    September 7, 2017 at 1:51 pm Reply
    • Leah

      Hi Claire! Are the two cabins booked under the same reservation? If not, you can call Disney and ask them to link the two reservations in their system so they know you are traveling together. Then I would also submit a request that you be placed in cabins next to each other on both of the reservations. Hopefully, that could all be accomplished in one phone call! 407-W-DISNEY

      September 8, 2017 at 8:05 am Reply
      • Claire Newcom

        Hi Leah, I don’t know if they’re linked. I’ll have to call and check and then I’ll put the request in. Thanks for all of your help!

        September 8, 2017 at 9:31 am Reply
  • LauraB

    Thanks for the advice Leah! I think staying in a room near dining and transportation makes a HUGE positive difference in the quality of a vacation in a Disney resort. I have had good luck with room requests online and then making changes when I check in, but I’ve never tried faxing. My daughter and I are going to try faxing requests for her upcoming trip in May. I’ll let you know how it goes.:)

    April 7, 2017 at 5:12 pm Reply
    • Leah

      Glad to help, Laura! It never hurts to take an extra step to get that perfect room. 🙂 Let me know how it goes!

      April 7, 2017 at 8:30 pm Reply

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