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How To Do Hilton Online Check In & Choose Your Room in the Hilton Honors App

hilto worldwide app

One special feature of staying at a Hilton hotel is the ability to do online check in before you arrive with the Hilton Honors app.

Did you know you can also choose your own room location when you check-in with the app, too?

In this post I’ll walk you through how the online check in process works and what to expect when you use the app to select your room.

I often use my Hilton points + money hack to find the cheapest stays – learn how to stretch your Hilton points in this post!

How To Do Hilton Online Check In

hilton online check in options in app

At 6 am the day before you arrive for your stay you can begin the Hilton online check in process in the Hilton Honors app or online at the Hilton site.

You will need to login with your Hilton Honors account information to see your stay. I assume this only works with stays booked through Hilton. 

hilton early check in times in hilton app

You’ll enter your estimated arrival time when you check-in. Though check-in wasn’t until 4 pm, our room was ready closer to 1 pm which was fantastic!

We were allowed an early check in and got into our room as soon it was ready (at no charge). 

How To Choose Your Own Room

choose your room in the hilton app

Next you’ll be given a pre-assigned room, which you can choose to keep or change.

We wanted to be on a lower floor and close to the pool, so I opted to pick another room.

choose a floor on the hilton app

You’ll be able to see how many rooms are available on each floor and select a floor to see the room locations.

choose your room map on the hilton app

Since we wanted a room that overlooked the pool (instead of the parking lot), I consulted a Google Earth map of the hotel to determine which side faced the pool. That really helped me pick the room with the best view!

hilton lobby

We loved our room location and I was glad I spent a few minutes doing Hilton online check in and selecting our room. I would NOT have liked to be on one of the top floors of this huge hotel!

Hilton hotel room interior

I found that I was NOT able to change my room selection once I had committed to it in the app, so I would suggest doing all of your research ahead of time.

I hope this helps anyone wondering how to do Hilton online check in and choose your own room in the Hilton Honors app.

Since I am a frequent traveler to Disney World, I would love to see Disney get on board with this type of technology. How cool would it be to choose your room before you arrive?

Would you like the ability to select your room before your hotel stays? Please leave a comment below and let us know what you think!

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B

Monday 12th of September 2022

With the digital check in, are you able to get a receipt for the stay in the app or hilton.com after it's complete?

Leah

Sunday 18th of September 2022

You will get an emailed folio receipt after check-out.

Kats

Sunday 19th of June 2022

What a useful information! Do you know if we can choose the room in advance of check in? Or is it available only after check in?

Leah

Sunday 26th of June 2022

You have to wait until checkin to select a room I believe.

Christine

Sunday 22nd of May 2022

Great tutorial. Wondering if you bypass the preassigned room at first are you able to select it later? Is it back right away as a choice? Thank You!

Kady

Monday 4th of July 2022

@Leah, If you select “chose my own room” the room they chose for you will be visible and you can still chose that one if you like it the best.

Leah

Sunday 5th of June 2022

Good question Christine! I’ve never tried that but my guess is you could definitely select it as an option if you don’t find anything better.

Darcy

Friday 14th of January 2022

Hello, thanks for your explanation! Curious, if I reserved one type of room, but there are other, more expensive types available, will it tell me of any upgrade charges before actually charging me? I reserved a king but see a king suite, which I’d def grab if it’s the same, but I assume there’s an extra charge, but the app isn’t clear on that so I’m hesitant to choose my room!

April

Sunday 25th of July 2021

I have checked in 3 times in the past 8 months using the app and have yet to get the room I selected. Really the only reason I downloaded the app so disappointed it doesn’t matter if I use it.

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