How To Check-In & Select Your Room in the Hilton Honors App!

Posted in Frugal Travel
on April 6, 2017

If you click a link in this post and make a purchase, we may earn a small commission, at no additional cost to you. Read our full disclosure here.

One special feature of staying at a Hilton hotel is the ability to check-in before you arrive with the Hilton Honors app. Did you know you can select your room location when you check-in with the app, too?

In this post I’ll walk you through how the check-in process works and what to expect when you use the app to select your room. I used it to get us a fantastic room for our stay at the Embassy Suites in Fort Lauderdale earlier this year.

At 6 am the day before you arrive for your stay you can begin the check-in process in the Hilton Honors app or online at the Hilton site. You will need to login with your Hilton Honors account information to see your stay. I assume this only works with stays booked through Hilton (you can read all about how I used points to stay for free in this post).

You’ll enter your estimated arrival time when you check-in. Though check-in wasn’t until 4 pm, our room was ready closer to 1 pm which was fantastic!

Next you’ll be given a pre-assigned room, which you can choose to keep or change. We wanted to be on a lower floor and close to the pool, so I opted to pick another room.

You’ll be able to see how many rooms are available on each floor and select a floor to see the room locations.

Since we wanted a room that overlooked the pool (instead of the parking lot), I consulted a Google Earth map of the hotel to determine which side faced the pool. That really helped me pick the room with the best view!

We loved our room location and I was glad I spent a few minutes checking in with the app and selecting our room. I would NOT have liked to be on one of the top floors of this huge hotel!

I found that I was NOT able to change my room selection once I had committed to it in the app, so I would suggest doing all of your research ahead of time.

I hope this helps anyone wondering how to select a room in the Hilton Honors app! Since I am a frequent traveler to Disney World, I would love to see Disney get on board with this type of technology. How cool would it be to choose your room before your arrive?

Would you like the ability to select your room before your hotel stays? Please leave a comment below and let us know what you think!


  • Dannah

    This exactly what I want to know. I can’t find an answer anywhere.

    September 14, 2018 at 3:24 pm Reply
  • Alicia Tanksley

    Did you have to pay when you selected a new room?

    July 19, 2018 at 8:45 am Reply
  • Leave a Reply

    You may also like

    Privacy Policy | Disclosure Policy | Contact Me